Returns & Refunds policy

If you are not entirely satisfied with your purchase, we're here to help.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.

Returns
You have 14 calendar days to notify us if you desire a return.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item.

If we provide you with a shipping label, that cost will be deducted from your refund.

You can inform us of your decision by e-mail creakers.us@gmail.com

We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Email us for authorization..

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return